FAQs

Here are some things you'd like to ask us

 

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What kind of treats do you have?

At House of Canis, we offer slow-dehydrated treats, chews & wellness boosters for dogs & cats that are natural, biologically-appropriate and made using clean & premium quality meat & ingredients to support your pet's wellbeing

How long do you take to ship orders?

We dispatch orders anywhere between 3 - 10 business days depending on the products and quantity. While we understand it could be a long processing time but since our goodies are made in small batches, we require some time to process orders

But we promise we're worth the wait!

How long do your treats last?

Our goodies are made in small batches so you know your treat bags are are fresh as they come, and since they're dehydrated, they last as long as you want in room temp (although we highly doubt your dogs will let you)

How should I store the treats & chews?

You can store them in a cool and dry place in the same bags they come in or in an airtight container. Make sure to always reseal the package once opened. You can store them in the freezer for optimal freshness

If you're using a long-lasting chew for multiple chew sessions, always wash, dry and store in freezer to avoid mold/spoilage

Do you use any preservatives? How do they last so long in room temp?

ZERO PRESERVATIVES!!!

All our treats, chews & supplements contain ZERO NASTIES. No preservatives, additives, fillers, chemicals/toxins. You get exactly what you see and NO HIDDEN ingredients

We are 100% natural and use only REAL MEAT and necessary add-ons because we care about your dogs & cats as much as we care about ours!

They remain shelf stable at room temperature for months because of the natural drying process they go through to remove moisture

Is Walkai Naturals your brand?

This is a brand collaboration with WALKAI NATURALS (@walkai.naturals) that make natural & functional wellness boosters to help nourish your dogs. All proceeds from the products listed in this category goes directly to the brand itself, simply because we believe in them & their offerings