Refund Policy

REFUND & RETURNS:

In the case of a failed transaction, any amount deducted will be refunded to payment
source as per payment gateway terms.

 

Products once sold cannot be returned & payment once made cannot be refunded.
If your order is missing an item or you receive a damaged or wrong product, contact us at support@houseofcanis.in and we will reship the item\items.

 

For any queries related to your orders placed on the website, write to us at
support@houseofcanis.in

 

Kindly note that the following products will not be eligible for return/replacement:
1. Damage due to misuse of product
2. Used product

 

CANCELLATIONS:

In case you would like to cancel your order, please email us at support@houseofcanis.in within 12 hours of placing your order. Cancellations after this window will not be processed. PLEASE NOTE: Processing fee (10% of order value) will be deducted for cancellation refunds.